Last Updated: September 01, 2026
Thank you for choosing Let’s Go Pawna. Please read our cancellation and refund terms carefully before making a booking.
1. Booking Confirmation
A booking is confirmed only after the required advance payment has been successfully received.
The advance payment amount and remaining balance will be shown during the booking process.
2. Cancellation by Customer
If you need to cancel your booking, please contact us as soon as possible.
- More than 7 days before check-in: Eligible for a refund after applicable payment gateway or processing charges.
- 3–7 days before check-in: 50% of the advance booking amount may be refunded.
- Less than 2 days before check-in: No refund will be provided.
- No-show: No refund will be provided.
Refund eligibility may depend on the booking type and specific terms communicated at the time of booking.
3. Date Change / Rescheduling
Requests to change the booking date are subject to availability.
A rescheduling request should be made as early as possible. Any difference in price between the original and new booking dates may apply.
4. Cancellation by Let’s Go Pawna
In rare circumstances, we may need to cancel or modify a booking due to operational issues, safety concerns, government restrictions, severe weather, or other circumstances beyond our control.
In such cases, we will communicate with the customer and provide an appropriate refund or alternative booking option, depending on the circumstances.
5. Weather Conditions
Pawna Lake is an outdoor camping destination, and weather conditions may affect activities or services.
Normal rain or weather changes do not automatically qualify for a refund. If we are unable to provide the booked accommodation or service due to serious weather or safety conditions, we will communicate the available options with the customer.
6. Refund Processing
Approved refunds will be processed through the original payment method wherever possible.
The time taken for the refund to appear in your account may depend on your bank or payment gateway.
7. Contact Us
For cancellation, rescheduling, or refund-related queries, please contact Let’s Go Pawna using the contact details provided on our website.
By making a booking, you acknowledge and agree to the terms of this Refund & Cancellation Policy.